Exchanges and returns will only be accepted if returned:
- With Zannt’s tags and seal intact;
- In the original packaging, undamaged, with all trims (handles, protective stickers, leaflets, plastic packaging and everything that makes up the piece);
- No washing, no odor, no use, no stains and no adjustments made by the customer;
We remind you that the way of sending the exchange will be made by DHL and will be sent collect. The shipment of the new merchant is made within two working days after receipt and will be notified by e-mail.
If the return does not follow the standards described above, Zannt is exempted from making the exchange and the customer will have the purchased merchandise returned without prior consultation.